| IRVINE, CA, February 16, 2006 -- Continuing to extend the value of being a Toshiba dealer, Toshiba Surveillance & IP Video Products Group announced today it would provide its authorized dealers 24-hour, seven-day-a-week technical service by an expertly trained staff and dedicated phone hotline. After regular hours on-call staff will answer calls.
"Our number one priority is customer satisfaction," said Ralph Abramo, National Service Operations Manager, Toshiba Surveillance & IP Video Products Group. "Offering technical support 24 x 7 is an ideal compliment to our already comprehensive services and support program."
General customer support hours have been extended to 4 AM PST to 6 PM PST, Monday through Friday.
The toll-free phone number for Toshiba CCTV products, IP cameras and Surveillix® DVRs is 877-855-1FIX (1349). Toshiba's website, www.cctv.toshiba.com, provides a full range of support programs for end-users, dealers and developers. |